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PRIVACY POLICY

Last updated: 14.01.2026

1. Introduction

This Privacy Policy explains how Social Ready LTD (“we”, “us”) collects, uses, and protects your personal data in accordance with the UK GDPR and the Data Protection Act 2018.

By using our website, you agree to the practices described here.

2. Data We Collect

We may collect:

Information you provide directly

  • Name, phone number, email address,

  • Property address and ownership details,

  • Identification documents (for due diligence),

  • Bank account details for receiving guaranteed rent.

Automatic data collection

  • IP address, browser type, cookies, session data,

  • Pages visited and interaction activity (analytics).

3. How We Use Your Data

We process your data for:

  • Creating and managing rent-guarantee contracts,

  • Communicating with you about property services,

  • Compliance with legal obligations (Right to Rent, AML checks),

  • Improving website performance and user experience,

  • Marketing (only with your explicit consent).

4. Legal Basis for Processing

We rely on:

  • Contractual necessity (to provide our services),

  • Legitimate interests,

  • Legal compliance,

  • Consent for optional marketing communications.

5. Data Sharing

We may share data with:

  • Maintenance contractors, letting agents, and compliance inspectors,

  • Payment service providers,

  • Legal advisors or authorities where required.

We never sell your data to third parties.

6. Data Storage & Retention

We store your data securely using encrypted systems.
Retention periods follow legal guidelines, typically:

  • Financial & contract data: 6 years,

  • Identification data: up to contract end unless required longer by law,

  • Marketing data: until you withdraw consent.

7. Your Rights

Under UK GDPR, you may request:

  • Access to your data (“Subject Access Request”),

  • Correction or deletion of data,

  • Restriction or objection to processing,

  • Data portability,

  • Withdrawal of consent at any time.

To exercise rights, contact: thesocialreadyteam@gmail.com.

8. Cookies

We use cookies for:

  • Essential website functionality,

  • Analytics,

  • User experience improvements.

You may disable cookies in your browser settings.

9. Data Security

We implement:

  • Encryption,

  • Secure backups,

  • Access-controlled systems.

No internet system is 100% secure, but we use industry-standard measures to minimise risk.

10. Complaints

If you have concerns, contact us first.
You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

11. Contact Details

📧 thesocialreadyteam@gmail.com

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